About

JOSEPH LOUTHAN
Versailles, Kentucky

Summary

Certified Scrum Master Certified SAFe 6 Agilist
Nearly 30 years IT experience
Certified Scrum Master & Certified SAFe 6 Agilist
Ex-Dell, Ex-IBM, Ex-Apple & Ex-Microsoft
US Air Force Veteran, Still Photographer

Technical Project Manager

Red Hat, Jul 2019-Now

Noteworthy Projects include but not limited to:

Automotive Industry, DCS/SRE OpenShift Backstage Deploy

  • Goals: Creating Developer Enablement Platform
  • Scope: Development of DEP which includes evaluating and backlog of product features
  • Key Challenges: Demonstrated strong leadership skills in guiding new team members through the onboarding process and integrating them into the project team; Effectively collaborated with cross-functional teams to overcome challenges in developing for cutting-edge technologies such as Backstage
  • Technologies: OpenShift, Tekton, Quay, Backstage, GitHub Enterprise
  • Role: Project Manager
  • Budget: $3,300,000
  • Outcomes: Enabled client developer teams to code more efficiently and consistently by providing all developers with standardized tools, frameworks, and code across the entire organization

Banking Industry, Networking Configuration Drift

  • Goals: Manage configuration drift for 40000 routers
  • Scope: Setup Ansible Automation Platform Cluster for Networking teams; Build Playbooks for Network Developers to build upon
  • Key Challenges: Telnet not SSH used to access Router configs
  • Technologies: Ansible, Ansible Tower, Telnet
  • Role: Project Manager
  • Budget: $1,200,000
  • Outcomes: Kept all networking devices from entering into config creep, thus quickening troubleshooting issues

Insurance Industry, Docker Migration

  • Goals: Docker Migration to OpenShift
  • Scope: Docker Migration to OpenShift
  • Key Challenges: Leveraged strong project management skills to manage complex project structures and maintain project momentum despite challenges with subcontractor coordination through a third-party vendor; Effectively communicated project progress and risks to stakeholders during periods of client unavailability
  • Technologies: OpenShift
  • Role: Project Manager
  • Budget: $645,000
  • Outcomes: Provided client with enterprise orchestration of containers and avoided engaging Kubernetes on their own

Energy Industry, Community of Practice (CoP)

  • Goals: OpenShift; Web Development
  • Scope: Setup CoP with Web Portal for Communication
  • Key Challenges: Proactively identified and addressed challenges in client communication to mitigate project risks; Effectively communicated project goals and benefits to C-level executives, resulting in successful project sponsorship
  • Technologies: Web; OpenShift
  • Role: Project Manager
  • Budget: $360,000
  • Outcomes: CoP adopted and standardized containers and OpenShift deployments across the entire organization

Various, Dedicated Engineers

  • Goals: Deployed Engineers with RH Support access
  • Scope: Backoffice and communications
  • Key Challenges: Demonstrated strong leadership skills in guiding new team members through the onboarding process and integrating them into the project team
  • Technologies: OpenShift, Ansible
  • Role: Project Manager
  • Budget: $500,000+
  • Outcomes: Gave clients a dedicated RH engineer at their disposal for team support

Linux Systems Administrator

Mirum Agency, Jun 2015 - Jul 2019

  • Configuration management experience with Ansible as an implemented and administered solution
  • In addition, using Ansible, conducted regular General Computer Checks (GCC) to assess the security posture and overall health of IT systems, including review of security policies and procedures, scanning for vulnerabilities, analyzing monitoring data for potential security incidents, reviewing user access controls, assessing data backup and recovery procedures, and reviewing physical security measures.
  • Content management system (CMS) administration, security, and deployment experience with AEM, Drupal, and WordPress for DoD and various Energy clients
  • Implementation, maintenance, security, and upgrade experience with JIRA, Bitbucket, Confluence, and Bamboo as on-prem servers (Cloud not possible due to DoD requirement)
  • Proficient within SLDC using Agile Methodology with a focus on continuous integration/continuous deployment (CICD) to drive faster development cycles and higher-quality deliverables
  • Deployed to AWS, Azure, and Rackspace Cloud environments

Apptricity, Oct 2014 - Jun 2015

  • Successfully completed large-scale implementation and upgrade projects for PCI-DSS compliance, Active Directory (AD) upgrades, and implementation of JIRA, Nagios, and Fortinet to improve system performance and security.
  • Maintained day-to-day administration of critical systems, including Apache Tomcat, HTTP Proxy, KVM, and Chef, and developed and implemented bash scripts to automate tasks and improve efficiency.
  • Proficient in cloud environments, including Azure, Amazon Web Services (AWS), Internap, and Openstack, and adept at configuring, deploying, and managing cloud infrastructure to support business needs.

Dell, Nov 2012 - Oct 2014

  • Led a team of internal UNIX PCI auditors to prepare for official PCI Audit for Dell@Hilton, including assessing twelve categories of compliance for four UNIX types through bash shell scripts, coordinating and assigning changes to steady state team for remediation, and documenting time for Certified Information Systems Auditor (CISA) certification.
  • Served as team lead for 300+ RHEL, Solaris, and AIX servers for Dell CoreLogic Operational Transition Team, implementing best practices such as policy manuals and standard operating procedures, training in OPAS (Remedy), processes, procedures, inventory, KACE, monitoring, storage, and backup, and executing successful physical-to-virtual (VMware vCenter) and geographic relocation of data centers.

IBM, Feb 2012 - Dec 2012

  • Provided final level of support for 500 Mac OS X, Linux (RHEL, SuSE, Gentoo), and AIX servers, engineering and configuring new virtual AIX and RHEL/CentOS environments, and migrating AIX and Linux servers to virtual environments running IBM HMC 7.3.0 and VMWare VCenter Server 5.0, respectively.
  • Demonstrated expertise in resolving disaster recovery issues for Linux servers running CA ESP System Agent, ensuring compliance for all Linux and Mac servers, and conducting day-to-day administration and migration projects using bash shell scripting. Also provided hardware support for System i servers, RAID, SAN, and networking to maintain optimal performance, uptime, capacity, and security.

Vertis Communications, Oct 2010 - Jan 2012

  • Delivered exceptional end-user support to 5000+ Mac and Windows users, wrote IT articles, and projected yearly budgets.

Apple, Jun - Oct 2010

  • Generated $350,000+ in retail sales by providing customers with complete Mac-based solutions, and served as the Mac OS X Server expert for the business team at Apple Retail.

Think Fixed, Jan 2008 - May 2010

  • Designed and deployed Linux, Mac, and Windows solutions for infrastructure providers, including SAN for video editing and web development servers using RHEL.

Digital Works, Aug 2007 - Dec 2007

  • Conducted security audit for KwaZulu-Natal government using Nessus, GFI Languard, Helix, Wireshark, Airmagnet, EnCase, Forensic Toolkit, Acronis, and bash scripting.

Click Here, Nov 2005 - Jul 2007

  • Managed 50+ Linux servers integrated into Windows AD; migrated ASP.NET to open source web solutions.

Layered Technologies, Oct 2004 - Nov 2005

  • Managed 50,000 standalone Linux-based servers, built and deployed 30 servers per day, and managed a team of 15 employees in Tech Support, Data Entry, and Development.

Microsoft, May - Oct 2004

  • Provided comprehensive support for Internet Information Services across operating systems, including developer, performance, security, and integration issues

Nationwide Internet 2003-04

Network Operations Manager

  • Managed 50 Red Hat Linux servers (CentOS, Fedora Core), provided technical support, administered web servers, and handled WAN connectivity for dial-up, ISDN, DSL, and T-1 customers.

C I Host 2002-03

Network Operations Manager

  • Managed and maintained a diverse server infrastructure comprising 2500+ shared, dedicated, co-located, and internal servers running Red Hat Linux, CentOS, Fedora Core, FreeBSD, and Windows 2000, serving over 175,000 customers. Held multiple titles including Manager of the NOC team, Linux Systems Administrator, Windows Systems Administrator, Security Administrator, and member of the Abuse Response Team. Led a team that successfully deployed an average of 10 servers per day.

Invision Marketing Group 2001-02

  • Supported and administered a network infrastructure for an advertising and marketing firm

HP 2000-01

  • Supported and provided technical assistance for a web-based developer community as a Systems Administrator and Technical Support. Administered a network of 10 Linux servers and implemented backup procedures, tape maintenance, backup scheduling, and file and system recovery. Took the lead in enhancing security measures, including physical access controls, password improvements, and hardening techniques.

Virtuoso 1996-2000

  • Finished my tenure as a Systems Administrator overseeing Windows, Novell, Solaris, AIX, and Linux servers

PrimeCo 1996

  • Desktop Support for Windows 95 and Windows NT Workstations

Combat Photographer

United States Air Force 1993-96

Still Photographer

Skills

Agile, Atlassian, Scaled, Agile, Trello, Salesforce, Jira, Excel, Sheets, VS Code, git, Markdown, GitHub, AsciiDoc, CICD, Linux, Ansible, OpenShift, Hugo

Education

Associate of Arts in Philosophy Dallas County Community College June 2011 GPA 4.0